Privacy policy

 

Privacy Policy 

Last Updated: June 11, 2025

This Privacy Policy describes how ThePopSmart (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://thepopsmart.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site and revise the “Last Updated” date accordingly.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services, communicate with you, fulfill our legal obligations, and enforce our terms.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with us. This may include:

Information You Provide Directly:

  • Contact details: name, address, phone number, and email.

  • Order details: billing/shipping address, payment confirmation, order history.

  • Account information: username, password, security questions.

  • Customer support: content of messages or interactions with us.

Information We Collect Automatically:

  • Usage Data: device, browser, IP address, pages visited, and interactions.

  • Technologies: cookies, pixels, web beacons, SDKs.

Information From Third Parties:

  • Payment processors.

  • Vendors and platforms such as Shopify.

  • Analytics and advertising partners.

How We Use Your Personal Information

  • To Provide Services: Fulfill orders, manage accounts, provide support, enable returns.

  • Marketing and Advertising: With your consent, we may send promotional communications and show you personalized ads.

  • Security and Fraud Prevention: Protect the Site and our users from unauthorized or fraudulent activity.

  • Improvement and Communication: Improve our Services and respond to inquiries.

Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality, analytics, and personalized advertising. You can control cookies through your browser settings. For information specific to our eCommerce platform (e.g., Shopify), see: https://www.shopify.com/legal/cookies.

We honor the Global Privacy Control (GPC) signal as a valid request to opt out of sharing/targeted advertising.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and service providers (e.g., payment processors, hosting, fulfillment).

  • Marketing and business partners.

  • Affiliates within our corporate group.

  • Authorities or legal entities, if required by law.

  • In case of business transfers such as mergers or acquisitions.

Your Rights

Depending on your location, you may have rights such as:

  • Access or know what personal data we hold about you.

  • Request deletion, correction, or transfer of your data.

  • Opt out of sales or targeted advertising.

  • Restrict or object to certain data uses.

  • Withdraw consent at any time.

To exercise any of these rights, please contact us using the information below.

We do not discriminate against users for exercising their privacy rights.

Children's Data

Our Services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have, please contact us to delete the data.

International Users

If you are located outside the U.S., your data may be processed in countries with different data protection standards. Where applicable, we use recognized legal mechanisms (e.g., Standard Contractual Clauses) to transfer data securely.

Data Security and Retention

We implement reasonable security measures, but no system is completely secure. We retain your data as long as necessary to fulfill the purposes described in this policy, or as required by law.

Contact Us

For any questions or to exercise your rights, please contact us at:

📧 Email: support@thepopsmart.com
📍 Address: 20W 47th Street, New York, NY 10036, USA

 

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